5 Reasons to Use the App

There are numerous special benefits that users get when they pay with their linked bank account, such as fuel price rollbacks. Our app uses the financial services company Plaid, which is also used by Venmo. Similarly, once you link your bank account, Plaid links your banking information to our app in a controlled and secured way.  Transactions that use the linked bank account may take up to two business days to process.  

The simple answer is the one point equals one penny. These points are earned through transactions placed on the app including fuel and in-store items. These points can be redeemed on most products and fuel. Points never expire as long as you have your account.

One point equals one penny when redeeming them on purchases.  These points are earned through transactions placed on the app including fuel and in-store items.  These points can be redeemed on all in-store products and fuel except for alcohol.  Points do not expire.  They will be available to spend as long as the account remains open.  Points per dollar spent can vary by item but at a minimum earn 5 points for every $1 spent in the app.  Reward points cannot be awarded on alcohol purchases including beer, wine and liquor.  Because of app store restrictions, we cannot sell or award reward points on tobacco items.  Fuel and all other in-store items, including fresh food, are eligible to earn reward points.

Yes, due to state law, we cannot award reward points on alcohol items including beer, wine, and liquor.  Because of app store restrictions, we cannot sell or award reward points on tobacco items.  All other items in the app, including fresh food can earn points.

As a limited-time introductory offer, all NEW app users who sign up starting May 23 will earn $1 in rewards for every $1 spent on in-store items ordered through the app up to $60 within 60 days of their first in-app purchase excluding fuel, tobacco, alcohol and any other age-restricted products.  For more information regarding the $60 new user promotion, visit https://www.Rhodes101.com/AppRewards.

We strive to fill every app order correctly, but we can still make mistakes.  If we make a mistake on your order, we sincerely apologize.  Please come inside the store you visited for pick up or call it if you’ve already departed.  We will do our best to correct any situation as quickly as possible.

Alcohol is an age-restricted product and can be purchased using the app.  Unfortunately, tobacco cannot be purchased with the app.  When picking up an app order that includes alcohol, please be ready to present your valid photo ID.  Our team members will verify that you are old enough to purchase the product. The pickup locations of age restricted products are a little different, these items won’t be placed on the pickup shelf, and cannot be delivered to the pumps. You can still pickup your products behind the counter or through the drive-thru.

Yes, using the app to purchase fuel is not only convenient, but it can also save you ten cents per gallon.  Fuel savings are only available when (1) purchasing fuel with the app and (2) paying for fuel directly from a bank account.  Both actions must be taken during the fuel purchase to receive fuel savings.  In addition to saving money per gallon, five reward points per gallon will also be issued regardless of payment method.  

Things happen, and we understand that sometimes orders get forgotten. To help with this, we hold all orders for a minimum of 24 hours. After the 24 hours is up, we will mark the order as Abandoned and your account will be charged for the amount of the order. 

Even if you get a new phone number, you can still keep the money on your account. On the login screen at the bottom there is a link to change your phone number.  After entering your old phone number and pin, you can then enter your new phone number to transfer your account.  

There is a large variety of payment options on the app. These options include debit, credit, bank account, Rhodes Credit Cards, and Rhodes Gift Cards. You can also use the points that you accumulate to pay for your purchase. 

Yes, app orders can be delivered to the fuel pump at participating locations.  Fuel pump delivery is available from 7am to 7pm at most locations.  When your app order is ready for pick up, you will be prompted by the app to announce your arrival and select your pick up method.  Pick up options include fuel pump deliver, drive thru and in-store pick up.  

Points can also be earned on in-store purchases made without the app.  When visiting a Rhodes location, simply enter the phone number associated with the app account on the keypad or scan your personal QR code, which is located inside the app.  A prompt asking if points will be used on the order with YES or NO response options.  Points can be earned and spent on all in-store items excluding tobacco, alcohol and age-restricted products.  Points can be earned, but not spent, on prepaid fuel.  In-store points are currently set at 5 points earned for every $1 spent.  Prepaid fuel also earns 5 points per gallon.

The Rhodes app introduced features to earn badges and bonus points for qualifying purchases on June 26, 2023.  App users are required to update their app to the latest version to access these new features. 

Badges can be earned by completing qualifying purchases using the app, swiping the in-app QR code or entering the phone number associated with their account at check out.  Purchases made without these actions cannot be tracked and will not be counted toward earning badges or bonus points.  Earned badges can be viewed and tracked by clicking the “View My Badges” icon or “My Badges” in the settings menu.

Upon earning certain badges, bonus points may also be awarded.  Bonus point values may vary depending on the badge earned.  Bonus points will be deposited directly into the app holders point total and can be spent with app and in-store purchases excluding age-restricted products, including but not limited to, alcohol and tobacco products. 

DRINK STREAK BADGE

Earn a Drink Streak Badge and 150 bonus points ($1.50 value) by purchasing any kind(s) of drinks 7 days in a row.  Any combination of drinks from all Rhodes locations are eligible.  Qualifying purchases include fountain drinks, tea, hot, frozen, canned and bottled beverages.  Age-restricted and alcoholic beverages are excluded.  Age-restricted items and alcoholic beverage purchases will not be counted toward earning badges and bonus points and bonus points cannot be redeemed to purchase them. 

When a drink streak is in progress but has not yet been completed, an icon showing a Rhodes fountain drink cup with flames behind it will appear on the app account holder’s home page.  A Rhodes fountain drink cup with an ice cube behind it will appear on the app account holder’s home page if only a few hours remain for them to make a drink purchase that day.  Otherwise, their streak will end and they will be required to start over with their streak.  Neither of these icons should be confused with the actual drink streak badge that is issued with bonus points.

FOODIE STREAK BADGE

Earn a Foodie Streak Badge and 400 bonus points ($4 value) by purchasing any kind(s) of food 7 days in a row.  Any combination of Street Eats, Chester’s Chicken, Hot Stuff and Imo’s Pizza grab & go menu items from all Rhodes locations are eligible.  Bonus points cannot be used to purchase age-restricted items and alcoholic beverages.

When a foodie streak is in progress but has not yet been completed, an icon showing a hamburger with flames behind it will appear on the app account holder’s home page.  A hamburger with an ice cube behind it will appear on the app account holder’s home page if only a few hours remain for them to make a drink purchase that day.  Otherwise, their streak will end and they will be required to start over with their streak.  Neither of these icons should be confused with the actual foodie streak badge that is issued with bonus points.